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One of the 10 Steps to a more productive life, is to increase your daily average of success.

For example, a golfer has a higher chance of improving their average in the long run, by focusing on improvements each day, than just having one really good day. Those incremental improvements make for a better overall average long term.

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Customer service is key to maintaining, and growing your business. Without happy customers, you will not have returning, or referral customers. Elena shares how she approaches customer service, and what works well with communicating and growing a relationship with them.

Elena also shares some key marketing sources. With fashion being a very visual product, word of mouth is a powerful marketing tool. Utilizing Facebook groups feature is an excellent way to connect and share value with lots of prospective customers.

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Being an intentional leader means showing by example. If you want a team to follow you, you need to show them first, and let them follow you. Colin Morgan shares his insight on what "intentional leadership" means to him.

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When you are running, operating, scaling your business, and going through your 12 week year goals, you will need accountability. It is so easy to get off track when you go at goals alone. Having someone, or a team, there to keep you focused when you get off track will help you accomplish your goals.

Brian Moran talks about the importance of accountability while working toward your 12 Week Year.

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As entrepreneurs, we are optimistic, and have this vision of success, but sometimes we jump in just a little too soon. Others may not have the confidence to do what most entrepreneurs will. Pat gives some advice for those who are a little more hesitant jumping into the unknown due to the risk factor that comes along with entrepreneurship.

One tips is to build out some milestones to track your progress as you move forward.

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Yigal talks about the speed bumps, excuses, stresses, and how to run teams. He shares today the top 3 things leader needs to do day to day working with people.

Clarity - be clear in what you want, and what you need.

Courage - have to have courage to communicate, sit in from of person and talk about the situation.

Commitment - to your business, your health, wealth, and family. People look up to someone to follow because they want to, not because they have to.

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David Baker is the CoFounder of Creatives United and Founder/Owner of Launch Retreat. In this interview, Derek asks David what is thing he is most proud of both professionally and personally.

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Sometimes you have to ask for help. In fact, you could never know everything to where you won't have to ask for help. Dev shares about why it is important to ask for help at times, in order to become a little more successful.

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Matthew Alexander, Co-Founder of IllumiBowl, and SharkTank Vetern, shares his experience in the tank.

Starting with the lengthy application process, the interviews, and then getting flown out for an in person interview, the whole process is really a means to an end of actually helping you. The mission is to really help you, your business, and your pitch.

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Information can be hacked from the internet, due to the humans being the weakest link to security methods. Emails come in saying to click links, or websites have pop ups to install software to watch videos.

Sometimes humans have malicious intent, or they just don't care and click on whatever they want even though they were trained not to. The humans have been the most difficult thing to secure.

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